Do visitors need to install anything?
No. A visitor opens your check-in link in whatever browser they already have — their own phone, or a tablet you leave at the desk — fills in the form, and they are checked in. There is nothing to download and no account for them to create.
How many people can check in?
As many as you like. There is no cap on check-ins within an event on the free plan.
Can I run more than one event at once?
Not yet. The free plan keeps one event active at a time — close the current one and the next can start. Running several at once is part of the paid plan being finished now.
Can I change what the check-in form asks for?
Today every visitor is identified by a single field that you name yourself. Custom fields — short text, numbers, dropdowns, checkboxes, and a chosen primary field — are part of the paid plan and are not available on the free plan yet.
How long is check-in data kept?
Check-in records expire automatically and are removed after 90 days. Resetting an event clears its records immediately.
How does the spoken announcement work?
When someone at the desk marks a waiting visitor as done, Simple Lobby reads that visitor out loud, twice, using the browser's own speech. No PA system and nothing to configure.
Is the check-in link private?
The link contains a long, unguessable event id, but it is not password-protected — anyone who has it can open the check-in form. Share it only with the people you want checking in. The controls that reset or delete an event sit behind your sign-in and your PIN.
Does it work on a tablet at the front desk?
Yes — that is what it is built for. The check-in form is sized for touch and clears itself between visitors, and the live view resizes and zooms so it reads from across the room or on a wall-mounted screen.
